IM
Itumeleng M

1 reviews | Active since Jan 2018

31 Mar 2018, 09:42

***

My experience with Nedbank is horrible. I app**** for a Savvy account because it come with an overdraft and credit card. I only got a platinum cheque card. I'm happy with it and I tried to apply for an overdraft. I've been sending docs to Transactional Account Management and none of the consultants can assist me. They got my 3 months bank statement, payslips and I'D as requested.

They want my contract of Employment. I signed it last year and I don't know where it is. Jeeeeeez

Not sure if I made a good decision by moving to Nedbank.

0
Replies (2)
Nedbank
Nedbank's reply31 Mar 2018, 09:52
Official

Dear Mohube82

Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns.

Kind regards

Client Service Support

Best regards,

Nedbank
Nedbank's reply06 Apr 2018, 13:16
Official

Dear Mohube82

We thank you for allowing us an opportunity to intervene and provide feedback regarding your complaint.


Should you be satisfied with our service on this complaint it will be greatly appreciated if you would convert the star rating on the complaint.


We look forward to a long-lasting relationship


Kind regards

Client Service Support

Best regards,