1 reviews | Active since Nov 2014
Rediculous waiting period
<p>I have been trying sinse Thursday the 27th of October to reverse a wrong debit order on my Current account. Two times I have held on the line for over 15 minuteand then my airtime ran out. this morning I phoned again. amd the lady said the holding time is 10 minutes. that is unacceptable</p>
Dear Maryka,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Dear Maryka,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team