rediculous charges for unauthorized debit orders and slow service

<p>what a nonsensical bank Nedbank is, i have been with them for 7yrs if not mistaken but due to the poor and slow service they have and the rediculous charged i had to leave the bank. in march i swapped to FNB i updated my bank details with my payroll and they responded saying it will be effective march i then decided to leave my debit orders since my salary will start going toy FNB as from march well for no apparent reason my salary went to my Fnb acc.my authorized debit orders went off from Nedbank and they bounced and i was charged ****** R150 for each debit order. and there's this other unauthorized debit orders that kept on going of from my account and i was charged for those ones as well of which i tried to reverse them in January but because of their stupid App thats so poor gave me errors and ive complained on that app but no one gave a pit's nonsense to call me. i had to go to the branch in order to reverse them. this happened 2 consecutive months and i had to call the call center to reverse the unauthorized debit orders i asked them to check for me who this people were and they said i had to go to the branch. well thats nedbank for you, you waste your money calling their contact center and you waste your time at Branches because their service is rediculously slow. i then realized that i have to change banks much as ive been with them for this long but i cant deal with their poor system anymore whereas with fnb i can do averything on my finger tips, i then decided to change the banks because i couldnt deal with the stress of queueing or calling the contact center anymore. on the 07/02/18 i sent an email to Nedbank but no one responded until i received an email from ********** informing me that my complaint has been escalated to the relevent department but up until today no one called me but all i receive are calls from their agents with stinking attitude demanding a payment arrangement had someone responded to me on time we wouldnt be sitting with this problem. im not going to pay the penalties for the unauthorized debit orders and i will not make any payment arrangement for february and March. Nedbank is used to ripping people's pockets mxm</p>