Rechnical error leave negative balance for 5 days and counting... :-(

<p>On Monday 27 February I experienced duplicated transactions. I called all week to find out if it had been sorted and all but two transactions remained which were still duplicated. Each consultant I spoke to spoke of 'it should be fine by tonight' . I received an sms on Friday informing me that all reversals are being processed and should reflect today (Saturday 4th March). I have a negative balance at this stage. A deposit sent through on Tuesday also doesn't reflect. I'm so disappointed by the bank. I've been a loyal customer for many years but this is beyond my patience. I can't do anything with a balance of -R6!!!!!!!! </p>