SK
Stefan K

1 reviews | Active since Jan 2018

24 Jan 2018, 09:45

Receiving bank payment notifications for another person

i have been receiving someones payment notifications for the purchases they make on a certain card. i have logged this a couple of times. it goes away for a short while then comes back.

0
Replies (2)
Nedbank
Nedbank's reply24 Jan 2018, 09:53
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team

SK
Stefan K's update14 Feb 2018, 10:59
Reviewer Update
got confirmation that this has been dealt with. no sms received from lastweek wednesday. 07 Feb. will monitor for another week