1 reviews | Active since Nov 2012
Received "Threatening" SMS
I just received a disturbing sms from Nedbank with regards to one of my accounts, not even sure which one as I have not used any of the accounts left open with Nedbank for quite some time now.
I do not know what is going on and to receive a SMS saying: "A Notice Of Demand has been sent to you. Please rectify your Nedbank account within 24 hours or contact ***urgently. Ref ********** 00"
I tried calling the number given and it either keeps me on hold for minutes or it drops the whole time so what is up with that as well.
I emailed the contact centre but knowing their turnaround time nothing is going to be done until Monday.
I do not know what this is about as I never received any Letter of Demand as the sms states, so what must I do.
Now I am glad I have moved from Nedbank because I have had more problems with them than any other bank I know of.
Dear Bianca
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Dear Bianca
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
