1 reviews | Active since Nov 2015
Recall of money transferred
Nedbank listed my absa credit card with African bank when I transferred money it could not get to absa nor African bank R6000. On 2015-06-20 money Was transferred now its stuck in an suspense account meridian system. African bank says nedbank must recall but nedbank says absa must do and absa says nedbank must log a query. But I'm getting a run around in short all three banks cannot help but the money is there. Nedbank Samantha Beumer had a rotten attitude she just did not respond to my emails I took up the matter with Karen. Venter she tried to help but back to zero. African bank Veronica Sibanda could not help and I took up the matter with Robert Van Der Spuy he said nedbank must help. What is sad all three banks cannot help and not willing to give advice as to how do I get answers and my money back. I thought bank are efficient but for months I have been getting a raw deal. When advertising all banks sounds all good but in practice that's not the case. It's over four months if I invested that money it would have made money and better still if I owed any of these banks they would charge interests. Please expose these tomb washed faced banks
We note your frustration with the fact that your complaint has still not been resolved.
We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We note your frustration with the fact that your complaint has still not been resolved.
We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
