jS
janine S

1 reviews | Active since Jul 2013

27 Mar 2015, 16:20

Really Natural Causes are not accidental?

good Day<br> <br> Upon taking out accidental death and disability cover with Nedbank I was so excited to know that as a single mom I was able to have cover for my daughter should something happen to me ie: a car accident or even a heart attack... but then realised and was kindly advised that any natural causes of death are not covered, no I ask you with tears in my eyes how is a heart attack not an accident? do I plan on having a heart attack or giving birth to a child and accidently dying by result of a blood clot or something to that effect... non of which are planned unlike Suicide or driving while drunk or even drug overdose<br> <br> I have cancelled this policy along with my account with Nedbank as this was not the first incident with you! I have been a loyal client for over 10+ years and just to get told I have been ****med and the saddest part is I loose out and so does my daughter... I am only 26 years old and have had my accounts with nedbank since I was child... <br> <br> SHARKS the whole lot of you!!!!

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Replies (1)
Nedbank
Nedbank's reply27 Mar 2015, 16:34
Official
Hello janine steyn,

Our sincere apologies for any inconvenience you may be experiencing in this regard and appreciate your patience while we address your concerns raised in the posting.

Kind regards

Client Experience Team