MS
Morne S
1 reviews | Active since Oct 2015
27 Oct 2015, 10:17
Really bad service
TLast night 21h30 26/10/2015l have made a incorrect payment by mistake to my Savvy account unfortunately the payment were made to ABSA I have phoned the call centre they said to me I need to phone ABSA which is the receiving bank of the funds they said I need to phone Nedban,Nedbank said I must go to a branch in Durban where I am currently on Honneymoon everybody refused to assist me in this matter and the team leader of the call centre or fused to talk to me I am in dire straight I am stranded in this point in time
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Nedbank's replyOfficial
29 Oct 2015, 07:55Hello Morne98123,
It is not our intention to cause you any further distress or inconvenience.
We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience.
We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Nedbank's reply29 Oct 2015, 07:55
Official
Hello Morne98123,
It is not our intention to cause you any further distress or inconvenience.
We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience.
We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team