Really

And again I am writing a complaint with Nedbank.<br> <br> I app**** for a loan with Nedbank on Saturday 28 March 2015. Received a sms declined. I investigated and was told that my ID was cautioned.<br> <br> I took off from work, app**** for my ID Smart Card and took a Temp ID as well which cost me an additional R170.<br> <br> I took it to the consultant, he have send it to the head office and is not getting response. When I phone the call centre they say I am told that I cant do a thing as my email is not from NEDBANK.<br> <br> I just spoke to the consultant and het said I must wait for my ID card, which is 25 working days, before they can appeal.<br> <br> I wasted R170 for the temp ID if Nedbank don't accept it as I didn't need it. Nedbank is liable then for that unnecessary expenses if not accepted.