JP
Johannes P

1 reviews | Active since Jul 2016

14 Jun 2017, 13:00

REALLLLY PATETHIC

<p>ive tried to apply for a loan at capitec where ive gotten notice im on the south african ***** list ive tried to apply for a car 3 months ago then ive just started working at a company where ive worked for 4 years just resigned for 2 months then ive given them the contract then when i just started to work they gave me another contract so ive sended it to them also but unfortanatly ive made a spell mistakes when ive filled in the contract so they put me on the ***** list without contacting me to find out whats going on i really think thhis is super bad from the MFC a division of Nedbank this is not the way to treat individuals they could have first called me and find out whats going on now my name is bad just because of this situation ive gotten an avadavit stating what happened sended it in now they need proof of residence im renting and dont have proof so i just made an avadavit for that also so now i dont know if they going to accept it i need responce today that my name is cleared and i need a letter stating my name is cleared up </p>

0
Replies (3)
Nedbank
Nedbank's reply14 Jun 2017, 13:54
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team

JP
Johannes P's update19 Jun 2017, 15:11
Reviewer Update

thank you for the exellent responce Merilyn

Nedbank
Nedbank's reply19 Jun 2017, 15:54
Official

Thank you for your positive feedback. We look forward to a long-lasting relationship.

Kind regards

Client Experience Team.