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mopmk M

1 reviews | Active since May 2016

19 Dec 2018, 09:57

Re-curring ******* debits and reversal charges by Nedbank

What will it take for Nedbank to notice my problem of this ******* debits that have been forever occurring in my account. 3 weeks ago i complained in this platform and Nedbank responded and I was assured that my account will be monitored. Guess what last-week 13th and 14th dec, 3 ******* debits went through my account for R97-00; R119-00 and R169-95. Apparently Narainsamy Esme is my personal banker whom i was made aware of that he/she can assist me with my problems, Donald Komo indicated that to me. On the 14th Dec after realizing this debits i then emailed the two of them about my predicament. It is the 19th today and i have not received any response from either of them - what do you call this? absolute disservice.

Guess what Nedbank charged me over R30-00 for reversing this 3 debits as usual even though i've long been making them aware of my problem, who is the victim here?

This ******* debits are rife you read everywhere about them but yet Nedbank is doing nothing about it. What guarantee will I get even when i opt to change my account or move it to another institution because this ******** are everywhere.

I'm caught between a rock and a hardstone, How safe is my money of which i have entrusted you to take care of if everything can access my account? Livid Client

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Replies (1)
Nedbank
Nedbank's reply19 Dec 2018, 10:26
Official
Dear Peter 

Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns. 

Kind regards

Client Service Support