GB
George B

1 reviews | Active since Mar 2012

10 Nov 2016, 16:16

RE: Complaint response

<p>I filled in a complaint form on the Nedbank site I got a response from a guy called Peter Mbele he was not friendly and at times very agressive I was not happy with his response and asked if i can talk to someone that is senior he refused and said his that what he told me is final. I wanted to explain myself but he did not want to listen</p> <p> </p> <p>I really did not expect this from a big bank like Nedbank I am a loyal client and always believed you care about people. </p> <p> </p>

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Replies (1)
Nedbank
Nedbank's reply10 Nov 2016, 16:45
Official

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team

Best regards,