Rather bank with a rock.

On Friday I came in to setup an account but their business banker was not available so after sitting and dealing with the sales consultant for multiple hours the account was a go, I was told I can come anytime on Monday to fetch my card which I did not request and finish the setup for online banking. I came in today and was told no you will have to wait an hour and a half in order to do this. I then decided I would like to have the account closed and left. I then phoned the manager of the branch to request cancellation and to have all my documents returned as they were original. I was told I would be called back. An hour goes by and still nothing so I phoned again and spoke to the branch manager again as I decided to rather let it go and keep the account. I said to her that she said she would call me back with details she then started shouting at me and slammed the phone down in my ear. I would rather have cancer that be shouted at by your **** poor employees. To think I was going to open a Business bank account with you I don't want my clients to be treated like **** by your bank either. From now on our company won't accept Nedbank payments it will be declined for security reasons