1 reviews | Active since Mar 2011
Randparkridge Nedbank Fast Asleep & do Nothing
<p>Went into the branch on Saturday 18 Feb 17, and cancelled my current account with the banker on duty.</p> <p>All paper completed and signed, told no worries he will sort it out on Monday (Blah, Blah, Blah) BigTalk BullS!@#$ Talks "Nothing Done"</p> <p>My account is still active AND the worst is that I HAVE BEEN DEBITED FOR THE MONTHLY BANK FEES"????!!!!??@$%%^</p> <p>This is one of the reasons I left Nedbank because the do not care a damn!!!!</p> <p> </p> <p>Nedbank, you better reverse the fee and close my account immediately, otherwise you will be sorry?????????????????</p>
Dear Cyril
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Dear Cyril
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Despite me converting my complaint to 5 star - Hell I get an sms this morning from Nedbank, "Your account is in overdraft, settle immediately" - Nicolas can you please intervene, and stop this type of threats (Is there no communication in Nedbank??????)
THE BUCK STOPS HERE AND NOW
Despite me converting my complaint to 5 star - Hell I get an sms this morning from Nedbank, "Your account is in overdraft, settle immediately" - Nicolas can you please intervene, and stop this type of threats (Is there no communication in Nedbank??????)
THE BUCK STOPS HERE AND NOW
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team