CM
Chris M

1 reviews | Active since Sept 2012

02 Dec 2015, 11:39

R99,99 is being dedcted from my account by Tsotsis

Hi Peter<br> <br> I have a savings account with Nedbank, R99,99 was deducted from my account by someone/company called BOSSRWRDS without my consent but I never had time on my hands to go and enquire about it in the bank.<br> <br> The same thing happened this month, and I immediately stormed into the bank to enquire about it. They managed to reverse the latter debit order. <br> I asked them to cancel the debit order and they said that is not possible, I was to keep on coming to the bank to reverse it if it happens again, of which it's total ******* to me.<br> <br> I want to believe that I'm not the only person complaining about this BOSSRWDS company, and surely they must know about it by now, why is it so difficult to cancel the debit order.<br> <br> Now my money is being exposed to Tsotsis who can take it anytime they wish to take it, I put it in the bank to be protected by the bank, not to be freely taken by some ************ Tsotsis I don't even know.<br> <br> If I was charged to reverse this debit order I want those charges to be paid back into my account.<br> <br> The research I made is that this company uses the services of Pay Soft.<br> This is really serious, our money in banks is being compromised.<br> <br> Thanks in advance<br> Chris

0
Replies (1)
Nedbank
Nedbank's reply02 Dec 2015, 12:58
Official
Hello Chris_Mayimele,

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards
Client Experience Team