R6000 transferred from my account - unauthorised

On the morning of 26 March 2025 I tried to pay for fuel and was told me transaction was declined. When I contacted my bank R6000 , the last money I had in my account, had been transferred to an unknown account without my permission , I spoke to a consultant at Nedbank called Marvin Adams. On the 27th of March I received an email from Marvin Adams stating that Nedbank received a court order to transfer money out of my account for a judgement on my name with another bank from 2022 and if I wanted to dispute the matter I should address this with the sheriff/court or opposing parties. The contact person who authorised the transaction at Nedbank is Joe Mohideen. I repeatedly asked Marvin what the arrangement was between the bank and the individuals who sent then the court order because there were other transactions that went through from these people trying to take more funds Marvin just ignored my calls and emails to date. Nedbank allowed these people to take money from my account and allowed them to have access to my account for further transactions. I was on the phone for hours and was transferred from department to department looking for Joe Mohideen and no one knew who this person was who authorised this transaction. No one at Nedbank is able to give me proper answers and this has been going on for months. How is this legal??? How can someone just take money out of my account. As a single mom trying my best to support my child , this is an absolute injustice. I was not aware of a summons/court order at the time that the money was transferred from my account. The wrong process was followed by the opposing party and Nedbank. I will be taking the matter further as the money has still not been refunded. Clearly our money is not safe at Nedbank.