AJ
Andre J

1 reviews | Active since Apr 2020

04 Jul 2020, 13:55

R160 CARD DELIVERY FEE

So I decided to open a new nedbank account online all went well untill I see they delivered the card to me and I see that they charge me R160 for the delivery of the card. I was not informed that I will be charge for delivery if I was informed I would have the card delivered to a branch. So chat to n one of there bankers that informed me that there nothing he can do I must go to a branch and maybe they can assist me. I would have understand if this was a replacement card but it is n new account and other banks don't charge for delivery of new cards. I am glad I did not switch my salary has I have to close the account because if this is how nedbank treat new customer I will stick to my current bank fnb.

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