ZB
Zack B
1 reviews | Active since Mar 2010
10 Dec 2015, 08:26
R0.70 per email
I feel that is unacceptable for Nedbank to charge for email notifications, especially if you never received the email!. Nedbank charged me R0.70 for a lotto notification email that I never received. Complaining to them using their feedback email address just gets ignored.
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Nedbank's replyOfficial
10 Dec 2015, 08:44Hello linglang,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Nedbank's reply10 Dec 2015, 08:44
Official
Hello linglang,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team