AM
Ayanda M

1 reviews | Active since Sept 2013

05 Dec 2016, 11:58

Quick to deduct, slow to pay claims!

<p>My mum had a complain about her house and claimed with Nedbank who refused to pay the claim now the whole houses ceiling is falling. We called & e-mailed, we received a response saying they investigating till today no outcome and not even a courtesy call to tell us the progress of their investigation. I seriously wish my freinds and family will contact me before they get to do any business with Nedbank so I can notify them of how baaaaaaaaaaaaaaaaaad their service is mncim!</p>

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Replies (2)
Nedbank
Nedbank's reply05 Dec 2016, 12:27
Official

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team

Nedbank
Nedbank's reply05 Dec 2016, 12:28
Official

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team