1 reviews | Active since May 2017

16 May 2017, 16:14

Query on Travel Insurance

<p>A week of trying to get a consultant to call back and they still haven't</p>

0
Replies (3)
Nedbank
Nedbank's reply16 May 2017, 16:30
Official

Dear Rashida

Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:

Your identity number
Your account number

Alternatively you may email the required information to email: ***

Kind regards

Client Experience Team

's update18 May 2017, 12:16
Reviewer Update

Thanks much for the response my boss is very happy with your efficiency and we have changed your rating in this regard

Nedbank
Nedbank's reply18 May 2017, 12:20
Official

Thank you for your positive feedback. We look forward to a long-lasting relationship.

Kind regards

Client Experience Team.