PUSH AWAY YOUR CLIENTS

I am so let down by this bank! I am under debt review. Unfortunately due to my change in circumstances I had to place myself under so I could be in a better financial position. If you have a look, one of the accs placed under was my chq acc as it had an overdraft. I ensured I got extra money paid in so I could have this paid up asap so I could enjoy nedbank again. I did it and got it paid up sooner. I spoke to an agent to be told that the acc is a debt review acc and when I finish with debt review I will need to have it closed to have a letter provided. What I could do is open another transactional account with nedbank and I could use this as my primary account. Unfortunately I tried all to open another acc, various options and been emailed to say nedbank won’t as there is still unresolved accs. This is very sad, here I did what I could to go back to nedbank and so it’s easier as my family banks with you but nope, you guys won’t give me one. So, the acc that is paid up now, which was my cheque acc, please have this account closed with immediate effect as I see you have the cheek to charge me a service fee now that it’s paid up but I don’t even use this acc. I refuse to pay the service fee charged as it’s a dormant acc. Please have this actioned asap, unfortunately my household will now need to move from nedbank to the bank I am currently with. So thank you for nothing at the end!