Protea Glen mall Nedbank worst service

BRANCH - Protea Glen Mall

If I could rate 0 or a minus, I would!

Absolutely terrible service. I went to sort out my banking profile on the 19 Dec and the Que was slow the branch wasn't full yet it took me 3 hours just to get inside and then I had to wait an extra 30 Min just to be assisted, Then when i got home to test if I'm able to link my app to the my account next thing my profile was suspended ,on the 20 Dec I went in again to the Branch again it took forever just to get in +3hours and the were pensioners outside that were told to stand in that long line and to my surprise freinds were walking in the branch and the stuff mall was walking in without queing no one cared we've been standing outside for over 3hours the only person we saw was the security that ended up running inside as he saw PPL are impatient now I wonder where was the branch manager sleeping I was made to wait for an hour to not even get helped.

All the employees helps one client and instead of calling the next customer, they sit and relax! Horrible experience from Nedbank!!!