PROTEA GARDENS NO SERVICE AGAIN (3)
The scenario is as follows, we are a business that banks with Nedbank, now on TWO previous occasions we have complained to the Head Office about the PROTEA GARDENS BRANCH that cannot provide their business clients with change at the end of the month AGAIN!!!! The second time i complained the Branch manageres and i came to an agreement that they would keep a certain amount of change for us. Well that didnt last long because now they are OUT of change again and here i am AGAIN complaining about NEBANK that cant seem to manage their Branches!!!!!! One would think in this day and age where customer service should be a priority that a Brand like Nedbank would take their Business clients more seriously!!!!!! I want to know from Nedbank Head Office what are they going to do about this because it is quite obvious that your Protea Gardens Branch have no regard for their Head Office or Clients!!!!
Dear Nikki
Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns.
Kind regards
Client Service Support
Dear Nikki
Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns.
Kind regards
Client Service Support
