CS
Charl S
1 reviews | Active since Mar 2009
30 Jan 2015, 17:55
Proof of residential address!
After 30 years of banking with Nedbank with very few problems I was extremely let down, frustrated, annoyed and hellish angry today! My new credit card was due and after receiving the SMS \Good day. Your MasterCard has been delivered to Nedbank Lydenburg Branch. Kindly bring your green bar-coded ID to collect card. Thank you."So I produce my ID only to be told I have to produce a proof of residence before I can receive my card!!!!! I have to travel 130km round trip for this. You have my details"
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Nedbank's replyOfficial
31 Jan 2015, 09:51Hello charval,
Thank you for raising your concerns with us. We are looking into your complaint and appreciate your patience in this regard.
Kind regards
Client Experience Team
Thank you for raising your concerns with us. We are looking into your complaint and appreciate your patience in this regard.
Kind regards
Client Experience Team
Nedbank's reply31 Jan 2015, 09:51
Official
Hello charval,
Thank you for raising your concerns with us. We are looking into your complaint and appreciate your patience in this regard.
Kind regards
Client Experience Team
Thank you for raising your concerns with us. We are looking into your complaint and appreciate your patience in this regard.
Kind regards
Client Experience Team