PN
Patrick N

1 reviews | Active since Feb 2012

05 Oct 2016, 09:08

Promt Service

<p>I just want to applaud Nedbank for their prompt service rendered in making my wife smile again, i had a problem with listing of my name at Shamwari database which reflected badly since 2012. I couldn't apply for anything as i was blacklisted. All the consultant tried their level best to assist me but they couldn't find anything on my name. I wrote a letter to Hello Peter and my problem was escalated to a wonderfull lady called Maryline Peters in Duban(Nedbank) She communicated with me from day one(1)and promised to assist me. She was updating me on how far is this issue up until the end, now my name was cleared. I' ve lost three years but its okay if only Nedbank can assist me with their PIP's i will be a happy man . Thanks a million.</p> <p> </p>

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Replies (1)
Nedbank
Nedbank's reply05 Oct 2016, 11:25
Official

Dear Patrick,

This is really outstanding feedback. We are happy to hear that Merilynn was able to make great banking happen for you. We look forward to creating many more magical moments with you. We appreciate the feedback and will definitely share it with the team.

Kind regards

Client Experience Team.