RA
Roy A
1 reviews | Active since Sept 2014
10 Mar 2015, 13:36
Prompt Response.
I want to complement Nedbank on their prompt response to my complaint regarding the time it takes for their call centre to respond to calls. I received a call from Nedbank almost immediately after logging the complaint on Hello Peter. Well done! The proof of the pudding,however, is in the eating. Let's give them a month or two to see if the situation actually improves.
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Nedbank's replyOfficial
10 Mar 2015, 13:47Hello Arthurroy,
Thank you for taking the time to provide us with such positive feedback on the service you have received.
It is always good to hear when we have exceeded our clients' expectations, and positive feedback serves as a great motivator for us to keep doing things right.
Kind regards
Client Experience Team
Thank you for taking the time to provide us with such positive feedback on the service you have received.
It is always good to hear when we have exceeded our clients' expectations, and positive feedback serves as a great motivator for us to keep doing things right.
Kind regards
Client Experience Team
Nedbank's reply10 Mar 2015, 13:47
Official
Hello Arthurroy,
Thank you for taking the time to provide us with such positive feedback on the service you have received.
It is always good to hear when we have exceeded our clients' expectations, and positive feedback serves as a great motivator for us to keep doing things right.
Kind regards
Client Experience Team
Thank you for taking the time to provide us with such positive feedback on the service you have received.
It is always good to hear when we have exceeded our clients' expectations, and positive feedback serves as a great motivator for us to keep doing things right.
Kind regards
Client Experience Team