Promises not kept

<p>I called the contact centre to reverse a debit order as agreement with the company that debited me as I urgently need the funds today.</p> <p> </p> <p>The consultant assisted and advised the funds are reflecting. I check on my account and still nothing there. I called their client services and spoke to a team leader she just says I must wait 24 hours and there is nothing she can do.</p> <p> </p> <p>I am so tired of Nedbank never keeping to their promises and have endless problems</p>