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nokuphiwa M

1 reviews | Active since Jan 2013

06 Jan 2016, 12:42

Proffessionalism

On the 23rd of December I went to the atm at kwa mashu to pay for my credit card, but my money got stuck inside the atm, I went inside the bank and was assisted by a guy named Mzu, the guy handled everything so professionally. he assisted me and told me the money will be paid back into my credit card, after a few days, I called back at the branch because the money was still not in my account, Mzu assisted me in a professional manner. After a few days when my money was fnally in my account, he gave me a call and told me that the money was in my account. This showed me that Nedbank does really care about my needs, Thanks Mzu, the banks need more people like you.

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Replies (1)
Nedbank
Nedbank's reply06 Jan 2016, 13:03
Official
Hello Miss_P,

This is really outstanding feedback. We are happy to hear that Mzu was able to make great banking happen for you.

We look forward to creating many more magical moments with you. We appreciate the feedback and will definitely share it with the team.

Kind regards
Client Experience Team

Best regards,