PE
Pieter E
1 reviews | Active since Dec 2018
13 Dec 2018, 08:39
Professional banking haux
The young professional banking account is a ****. Back in March I layed an official complaint against my banker because she ignores my emails and does not help me with the simplest matters. After that she rep**** for a while up until now.
A couple of weeks ago I enquired about lounge access and travel insurance as I was about to go to Australia. I send 3 separate emails on the matter. No reply. Now I'm already back from Australia and still no reply.
No point in continuing doing business with a bank who you pay high fees for who simply ignores your requests. Will probably move to FNB or Discovery when they open
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Replies (2)
Nedbank's replyOfficial
13 Dec 2018, 08:43Dear Pieter Edwards Your concerns have been noted and a resolution manager will contact you to discuss the way forward. Kind regards
Client Service Support
Client Service Support
Nedbank's reply13 Dec 2018, 08:43
Official
Dear Pieter Edwards Your concerns have been noted and a resolution manager will contact you to discuss the way forward. Kind regards
Client Service Support
Client Service Support
PE
Pieter E's updateReviewer Update
13 Dec 2018, 09:19How do you reply so quickly on here but my private banker is too busy?
PE
Pieter E's update13 Dec 2018, 09:19
Reviewer Update
How do you reply so quickly on here but my private banker is too busy?