FR
Frans R

1 reviews | Active since Jul 2011

23 May 2016, 08:43

Problem with changing banking details

<p>My wife bought a Daihatsu Sirion Sport through Nedbank MFC up to now the installment was going off my account i'm not the registered owner of the Vehicle when i requested for the banking details to be changed a third party debit form was sent to me requesting a certified copy of her bank statement and id now i can understand Authorization must be obtained but its not a new vehicle shes buying that has been done im not the registered owner if its not changed Nedbank Won't get theire installment </p>

0
Replies (2)
FR
Frans R's update23 May 2016, 09:26
Reviewer Update
When my wife bought the car she must have given you the details, one can't buy a vehicle without banking details.
Nedbank
Nedbank's reply23 May 2016, 10:05
Official

Dear Frans,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team