Problem Systems

Problem Systems. After having moved provinces 3 years ago Nedbank were informed of my new address and new cards were dispatched to old branch. Subsequently corrected and sent to a "Locker" at the correct branch where after pick up the enclosed information advises that the new cards will be activated within 5 minutes, and the pin will remain unchanged. This did not happen and both cards were declined, which resulted in me having to spend time in the branch getting the new cards set up with my pins. Something wrong somewhere!