BH
Bill H
1 reviews | Active since May 2016
04 Aug 2017, 14:12
Problem Greenbacks
<p>After being on the line with Greenbacks for I do not know how long the line went off – I am sure the woman is was talking to cut the call off.</p> <p>I phoned ***at about 13:50 on Friday 4 Aug 2017.</p> <p>After 10 minutes this woman was still getting me and my wife mixed up.</p> <p>I ordered 2 items from the greenbacks site they delivered one item, I am still waiting for two more. They also delivered a Buffet server which I did not order.</p>
Helpful (0)
Replies (5)0
Replies (5)
Nedbank's replyOfficial
04 Aug 2017, 15:20Dear Harry
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Best regards,
Nedbank's reply04 Aug 2017, 15:20
Official
Dear Harry
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Best regards,
Nedbank's replyOfficial
04 Aug 2017, 15:21Dear Harry
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Best regards,
Nedbank's reply04 Aug 2017, 15:21
Official
Dear Harry
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Best regards,
Nedbank's replyOfficial
23 Aug 2017, 11:05Good day
We thank you for allowing us to intervene and provide feedback regarding your complaint.
Should you be satisfied with our intervention it will be greatly appreciated if you would convert your complaint status.
We look forward to a long-lasting relationship
Kind regards
Client Experience Team
Best regards,
Nedbank's reply23 Aug 2017, 11:05
Official
Good day
We thank you for allowing us to intervene and provide feedback regarding your complaint.
Should you be satisfied with our intervention it will be greatly appreciated if you would convert your complaint status.
We look forward to a long-lasting relationship
Kind regards
Client Experience Team
Best regards,
BH
Bill H's updateReviewer Update
23 Aug 2017, 11:27Thank you problem has been resolved
BH
Bill H's update23 Aug 2017, 11:27
Reviewer Update
Thank you problem has been resolved
Nedbank's replyOfficial
22 Nov 2017, 09:41Thank you for your positive feedback. We look forward to a long-lasting relationship.
Kind regards
Client Experience Team.
Best regards,
Nedbank's reply22 Nov 2017, 09:41
Official
Thank you for your positive feedback. We look forward to a long-lasting relationship.
Kind regards
Client Experience Team.
Best regards,