KS
Kathleen S
1 reviews | Active since Jun 2014
19 May 2015, 13:25
Private Banking run by *********** and Arrogant
I am an estate agent trying to sell properties that have gone into liquidation and that were not sold on several auctions that have been held over the past couple of years. I have OTPs lining up but I have no idea who to address them to.<br> Very frustrating as I originally received a mandate to sell these a year ago when demand was low. The owner has since told me that she doesn't care...<br> Apparently - neither does the bank...<br> I was kept online, for over fifteen minutes repeating and repeating and repeating the account numbers that I had and then I was told that no information could be divulged...<br> WHAT A JOKE - MAFEKA should be fired...
Helpful (0)
Replies (1)0
Replies (1)Nedbank's replyOfficial
19 May 2015, 13:39Hello kathleenstevens,
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Nedbank's reply19 May 2015, 13:39
Official
Hello kathleenstevens,
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
