Pretty horrible customer service and i was so disappointed on Nedbank.

so i went to the Hillcrest branch to make a payment on my insurance account,I sat there for 15 to 20 minutes than boom as i was sitting one customer came straight and went to the teller to be assisted as i was confused asking my self what was going on ,so i went to the lady who name was June who was working as a greeter to find out was was going on.She told that customer was a foreigner still i was confused even worse.I told her i have been there for very long and she is not giving satisfying or the accurate explanation so i told her i'm also a Nedbank client i bank with Nedbank if that the case so because i'm not a foreigner i have to sit and watch people getting help who came after me,her reply was "YES" with a massive bad attitude.Immediately lost trust on Nedbank ,and i questioned my self on how would they hire such unprofessional stuff