Prepare to be charged more than other banks if you use Nedbank

Nedbank seems to be the most inconsiderate bank among all available in South Africa, their staff msnagers included seems to only interested in the best deal for the bank, i contacted them to adk why my interest rate on my credit card is the highest allowed by law given my good credit record and that i have more products with them than any other bank and home loan interest on their side is higher than another bank, i provided statement of products on other to provide proof they are charging me 20.75% on credit card another bank 12.25% this is the response from their manager Please note that interest rates on a credit are given you upfront prior to you signing the contract agreement for the credit and this would have been done back in 2022 May .

Interest on a credit card is non-negotiable and cannot be changed or updated .

Based on our conversation confirming this , this case will be closed .

Thank you for your patience in this matter . This matter is now concluded, and you will get an SMS or Email to please rate my service to you this is not for Nedbank or the compliant submitted .

So its vlear they get the same info on my profile as other bank but obviously value me much less