Prejudiced by Nedbank's greed & incompetence

Nedbank approved my HL application for R430 000 but gave me R387 000 (90% loan) at 10.500% on 3 Oct 2014.<br> <br> After negotiating with the seller on how I would pay the R43 000 difference he then lowered the selling price to R400 000 meaning I needed to top up with R13 000 difference in cash.<br> <br> I was then told I needed to sign another OTP for R400 000 which I did on the 07 Nov 2014 and I sent it.<br> <br> Feb 2015 I then sign all the papers with the lawyers and pay the transfer and registering costs and the R13 000 difference. All I was now waiting for was an sms/email to say the bond is registered<br> <br> Earlier this week (3 months after I signed the new OTP for R400 000) I then receive an sms similar to the one I received in Oct 2014 from Nedbank: your HL application has been approved. But this time it says for R360 000. I thought maybe it wasnt meant for me<br> <br> Then I receive an email with a quote, saying i have been approved for R360 000 with an interest rate suddenly shooting up to 11.200% <br> <br> 1. How has the interest rate changed?<br> 2. Why did it take so long for this new quote?<br> 3. What happens to monies I already paid to lawyers?<br> 4. Where do I get a further R27 000 to top up?