Prejudice Customer Service

I went to the Nedbank Mount Edgecombe branch today to pick up my bank cards at precisely 15:58, I was refused entry into the bank by the security. Then a man and a woman arrived at 16:05 after me when the bank was closed and the security allowed them in and still refused me entrance to the bank. Due to the high level of security at the bank I am certain there is video evidence to support my statement.<br> The situation I am now faced with is that I have no access to any of my accounts except for internet banking as my cards are now expired and I would have to book a day's leave to collect my cards. I am highly appalled by the service I received today from the bank that I have always had so much faith in and being the first and only bank that I have ever dealt with. I am even considering changing my bank now after this kind of prejudicial customer service.<br>