Power of attorney: Having to give a ref everytime

<p>After numerouis calls to an from Nedbank. Sending the required letter to your bank and receieving a ref number 66 122 64 for my power of attorney . I am again not being assisted.</p> <p> </p> <p>I need to get a settlement amount and no one wants to assist. NEDBANK IS THE WORSED BANK I HAVE DEALT WITH. ONLY 3 MONTHS I HAVE BEEN AT THIS BANK AND THIS IS THE WORSED MOS PATHERTIC BANK I HAVE EVER HAD.</p>