POTENTIAL *****

I have nedbank credit card with a limit of R10000. On the 25/11/2017, i received a statement saying i owe them R9583.98 and that the minimum payment due was R470. On the 23/11/2017 i called in and requested a settlement amount and that they must cancel the debit order because i am paying off the account, the consulted said i should pay R9703.88. On the 25/11/2017 I PAYED R9703.88, to my surprise on the 27/11/2017 they debited my account R470.i reversed it the same day and called them again and consultant said that my account was not cosed and debit order was not cancelled and infact i owe them R78.95 for the unpaid debit order. ON THE 11/12/2017 I received a statement saying i owe the R136.57 meaning on top of the R78.95 they added R57.62 and i dont understand what all these fees are for.i have settled the account and asked for closure and debit order cancellation. the consultants did not do their job and now i have to pay penalties and un explained charges. this is **************** from NEDBANK