1 reviews | Active since Jul 2015
Poor Services.
My name is Herbert Barthel. I've been with Nedbank as from August 1976. (First with NBS, which became Peoples bank then it became Nedbank.) Twice in this period Nedbank refused to finance vehicles for me, Santam and Absa helped me. In 2010 I invested R300 000.00 at Nedbank during May 2010. That investment will mature in May 2016. This invesment caused major tax problems to me and I have to pay R34 000.00-plus tax annually. I went to Nedbank Highveld Mall on Thursday 16 June 2015 to apply for a loan of R150 000.00 which Pauline, the banker, said that it is to much and changed it to R100 000.00. I signed the documents and waited for approval by their Financial planner. On Friday 17 June, Pauline phoned me and informed me that approval for R25 000.00 was obtained. I asked her to cancel the application. <br> After all these years and R420 000.00 of my money as security, Nedbank still will not help it's clients. Damn, then it is for sure time to change banks !!!!!
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
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Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
