Poor service very poor cannot close a query immediatltly but what to solve if in 48 hours . I just wanted the balance such a simple thing

MFC Nedbank is the worst unorganised business if you need a full and final amount over the phone you must wait for 48 hours for them to give you i spend a WHOLE 1 HOUR 20 MIN BEING REFERED TO DEPARTMENS AND PHONE BEING DROPPED.WHAT USELESS SERVICE.

Today is a big pay day and im off on holiday of which i will be out of the country and will not have time to attend to the matter after 48 hours......They deliberately doing this and when I'm back next year they will say they tried calling me after 48 hours. What a poor service ...all the telephone cost i have incurred due to them.