Poor service to loyal custermers

I have had NO joy out of Ned bank <br> I have been banking with them for over 20 years<br> The do not put there money where there mouth is<br> Ned bank dose not help the small business man the put all obstacles in the way<br> They refer to TERMS and Conditions!!!!! when they advertise why don't the print them or broadcast the terms and conditions in there advertising campaign<br> Surly this is a way of hiding the small print<br> The are hiding be hind the Credit acct all the tome<br> I found Shakun team leader extremely rude when I asked her name she promptly put the phone down<br> This is how a loyal client is dealt with<br> I am looking at other bankers who offers and to meet my banking needs