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micguell M

1 reviews | Active since Apr 2016

12 Apr 2018, 12:45

Poor service that is a True reflection of incompetence exhibited by Nedbank Alberton Branch.

The Alberton client service is very poor and detrimental to clients business. Came in at 10:55 and l had a ticket A11. When l went in, they were serving ticket A7 that was at 10:55am. Now its 12:35 and they are still serving A9 mind you there are 4 bankers. Technically what it means is that they are serving 1 person in 2 hours. This is quite pathetic.

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Replies (1)
Nedbank
Nedbank's reply12 Apr 2018, 12:55
Official

Dear micguel-maguranyanga

We regret the inconvenience you experienced. Nedbank continuously strives to deliver excellence. We will contact you to assist with resolution.

Kind regards

Client Service Support