Poor Service rather no service at all.

Item: Nedbank
Rating: 2
Author: pieter M

Since Jan 2015 we have tried to get fascilities loaded on our accounts. We have been sent to several different people. Until now we still dont know who to deal with. Being sent from pillar to post. We have 8 accounts with Nedbank and today they even went as far as to close one of them. We moved from Absa to Nedbank on a promise of better fees and service. WHAT A MISTAKE!!!

Helpful (0)

Replies (1)

Nedbank's replyOfficial

17 Jul 2015, 08:32

Hello pieter@pradzsa,

We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.

For your convenience, please note our dedicated complaint channels: ***/ ***

Kind regards

Client Experience Team

Nedbank's reply17 Jul 2015, 08:32

Official