Poor service - no service at all

Very bad service. App being blocked by Nedbank 4 times. Phone the call center - being transferred from the one person to another person. 4th month. Always the same. App being installed again. Security questions all over. 2 hours every time- same questions. App soft blocked. Security division never stop - same questions over and over - but app still not working. Client of Nedbank from 1978. Poor service. Call Center agents - wrong department. Transfer call to another department - same all over again. App still not working- Nedbank has no service.