POOR SERVICE- NEDBANK SOUTHGATE, DELANI MAZIBUKO THE SO CALLED MANAGER

Nedbank Southgate is so useless, they don't understand what customer service is. A whole branch manager, Delani Mazibuko, instructed his employee in front of me to walk away from me. I was kidnapped and hijacked. On 17 May 2024, they gave me a new card which was not working when I tried it on 18 May 2024. I asked why was the card not working as I was given the card the previous day, imagine the frustration when you ask for help and a branch manager instruct an employee not to attend to you. Delani Mazibuko, you don't have empathy, you lack customer service yet you are the manager. Bank with Nedbank Southgate at your own risk, there you don't even know who you follow because they don't have the number system there.