Poor service -Nedbank Bedford Centre

<p>Please do not go to Nedbank if you need change for any reason. IN PARTICULAR NEDBANK BEDFORD CENTRE. I had the sorry experience of standing in a queue for half an hour, patiently mind you, awaiting my turn at the teller to break R300 into change for work. Only to be told that unless I banked with Nedbank I could not get the required change I needed. SORRY IT'S POLICY. .. I was told ... WHAT????? SINCE WHEN???? Please show me where it states this alleged POLICY!!!! As a representative agency of the Reserve bank, any member of the public is entitled to take their cash to ANY BANK to exchange said authentic currency for new currency or currency to the equivalent of the funds handed in. THIS TRANSACTION HAS NOTHING TO DO WITH WHETHER OR NOT THE SAID PERSON BANKS WITH THE BANKING INSTITUTION, TO WHICH THE THE CURRENCY WAS TAKEN!!!!! I'M AFRAID THIS IS SIMPLY UNACCEPTABLE. NEDBANK YOU FAIL!</p>