poor service lies and lies

good day ,

i am receiving the worst service at Nedbank, last week i sent a sendi imali of R1050 to someone and the person couldn't withdraw the money and we logged at case with Nedbank and they said they will investigate the matter . on Thursday the 2nd of september i was told that the money will be reversed to my account on saturday. on saturday there was nothing and then i followed up the consulant said it will reflect on monday and mondau again there was nothing and i did another follow-up, the consultant said the money will be in today and there is still nothing . I HAVE A CHAT history as proof that i was promised lies .

my account no is ***

the first case no ref 786847 second one is ***8.

my no is ***.

i need my gelt asb