tM
thabang M

1 reviews | Active since Aug 2016

10 Aug 2016, 14:26

Poor service(*** service)

<p>I was informed by my insurance that I have a garnish order in my name from Nedbank. I have been banking with them for sometime now. Went to the mall of the south nedbank(jhb south). They couldn't assist with this matter they gave me a contact but I was referred several times till head office got involved but still no positive resolution. They just ended up dropping the phone on me and I am very frustrated and angry seeing that I have been with them since 2005. I am sure I will get better service from other banks since they no longer value me as their customer.</p>

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Replies (1)
Nedbank
Nedbank's reply10 Aug 2016, 14:44
Official

Dear Thabang,

We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team